Kindly read carefully:
All orders must have a clear complete address with building name, street number/ name, villa or apartment number, orders without a complete address are fraudulant and will be cancelled.
(1) Dubai - Items with Same Day Delivery Label from Saturday to Thursday (Friday closed)
Cut-off time: 3.30pm
Delivery Timescale: Same Day from Saturday to Thursday – Delivery between 4-10pm
Terms & Conditions: All items in the order must have the "Same Day Delivery Label" - If any of the items in your order doesn't have the same day delivery label, your order will be added to our regular schedule of deliveries.
(2) Dubai - Items without Same Day Delivery Label
Order placed from Saturday to Wednesday
Cut-off time: 5.30pm
Delivery Timescale: Next Day
(3) Dubai - Items without Same Day Delivery Label
Order placed on Wednesday after 5.30pm
Delivery Timescale: Next Day if items are in our own stock or on Saturday, the soonest depending on availability of the items in our own stock or if the items are delivered to us from one of our suppliers with a strict cut-off time.
(4) Dubai - Items without Same Day Delivery Label
Order placed on Thursday or Friday
Delivery Timescale: Either on Saturday or Sunday, the soonest depending on the availability of the items in our own stock or if the items are delivered to us from one of our suppliers with a strict cut-off time.
All orders must have a full correct address with all details such as street number and villa number, Incomplete orders will be cancelled.
Payment methods for Dubai deliveries:
You may pay online & we can keep your order on the door if you are not home, otherwise for cash and credit card machine payments, please note that delivery times are planned based on location and using the most efficient route possible in order to ensure speedy delivery to all customers. Based on traffic and schedule of the day, the driver will call and confirm around what time will be in your area for delivery.
All Other Emirates
Next day & up to 3 working days, depending on the time we receive the order and availability in our own stock, noting that we will do our best to send your order the soonest possible. All orders to other Emirates must be paid in advance.